I've got about 36,000 miles on my '05 Chopper!!!
Love the bike, but I've had my fair share of issues. Went thru 4 exhausts, with the bracket breaking on the original pipes, then breaking again on the new replacements. Got Big Dog to replace with the mean mothers at no extra cost, but these developed a rattle inside due to the baffle coming loose. Replaced with mean mothers again and they too developed the same issue. I was now at my wits end and asked my dealer to see if Big Dog would replace them with ANY pipe of my choosing as I was fed up with their crap pipes. A Big Dog rep visited the dealer, looked at my bike and said "well, we want to keep the customer satisfied, so YES, we'll replace the pipes with any pipe of his choosing, as long they're made for right side drive". I ended up getting a $700 set of Alren Ness pipes AT NO COST TO ME!!!
I've also been thru two starters, a new headlight mount because it broke while riding, a new ignition switch as the original one was causing intermittent electrical failures, wiring harness fixed due to wires getting worn under the tank, a new speedometer as the original one turned to crap about 6 months ago, and a few recalls. All in all though, Big Dog has always come thru and fixed things, which is the point I was trying to drive home in my detail description of the pipes. They could have kept throwing their stock pipes on it, but decided to satisfy me with my request. The speedometer replacement was also done as a good gesture on their part as my bike was way past the warranty, and it was not listed as one that would qualify for one as a recall.
My poor Harley sits in the garage as I just simply enjoy riding the chopper so much more.