A few concerns....

[woodbutcher]

It has been suggested that I not close the thread, but let it run it's course
a while longer. In this case, let's just make factual informative posts with
stuff we all can use to make informed decisions on what path we want to take.
Everybody hold off the derogatories so this will end up being a good thread.

 

[bigdogtech01]

It has been suggested that I not close the thread, but let it run it's course
a while longer. In this case, let's just make factual informative posts with
stuff we all can use to make informed decisions on what path we want to take.
Everybody hold off the derogatories so this will end up being a good thread.

I thought we just talked on the phone and we both agreed closing it would be for the best at this point?

 

[bohussound]

Okay since I have followed this thread from the start I decided to keep a low profile but since Mr Bigdogtech has pointed out my name I think it's time to tell the truth here!
I ordered the 10 RIP kits from the start and was in contact with Matt several times about those kits. I gave the serial numbers and said we wanted to have the European function that separate the turn signal from the brake signal. I guess that is where the misunderstanding happened. Anyway keep in mind these were the 10 first kits to be made and they were sent to Sweden. Obviously because of the misunderstanding there was a mismatch about some cables for the turnsignal wires (two) were made in the opposite way. I talked to Matt at KMW about this and he was really sorry for that and said they would fix it asap if we wanted to send the kits back. Since it's not that easy to send back from Sweden we decided to fix the modification ourselves. Matt sent us drawings and cable wiring explanations between the RIP kit and the BDM original wiring. The kits that has been installed work flawlessly without any problems and Matt supported me all the way in this matter. I also want to say that these kits were bought before WSW started to sell them. I think it's totally wrong to judge someone for the first 10 kits that were made in this case. KMW has been very supportive in this matter and I would never hesitate to do business with them again.
I also want to say that the discussion about making your own cable wiring to save the $300 instead of buying a whole kit is just BS. Keep in mind there is cable costs and costs for all the contacts and then all the soldering and shrimping needs to be done.
Just decide what kit suits you and buy the whole kit.
If it's that easy to do why isn't there many other doing them?
I understand that everyone wants to get the different opinions out here on the forum so they can decide what is best for them, but this thread to me seems to be very personal accusing and I think it's not ok to point out a company like KMW, Matt and Jason without having talked to them since Mr bigdogtech was in Sweden and not doing any follow-ups after that in this matter.
I hope we can stay to fact further on in this thread otherwise it will get out of control.

 

[BadDawg Bill]

Okay since I have followed this thread from the start I decided to keep a low profile but since Mr Bigdogtech has pointed out my name I think it's time to tell the truth here!
I ordered the 10 RIP kits from the start and was in contact with Matt several times about those kits. I gave the serial numbers and said we wanted to have the European function that separate the turn signal from the brake signal. I guess that is where the misunderstanding happened. Anyway keep in mind these were the 10 first kits to be made and they were sent to Sweden. Obviously because of the misunderstanding there was a mismatch about some cables for the turnsignal wires (two) were made in the opposite way. I talked to Matt at KMW about this and he was really sorry for that and said they would fix it asap if we wanted to send the kits back. Since it's not that easy to send back from Sweden we decided to fix the modification ourselves. Matt sent us drawings and cable wiring explanations between the RIP kit and the BDM original wiring. The kits that has been installed work flawlessly without any problems and Matt supported me all the way in this matter. I also want to say that these kits were bought before WSW started to sell them. I think it's totally wrong to judge someone for the first 10 kits that were made in this case. KMW has been very supportive in this matter and I would never hesitate to do business with them again.
I also want to say that the discussion about making your own cable wiring to save the $300 instead of buying a whole kit is just BS. Keep in mind there is cable costs and costs for all the contacts and then all the soldering and shrimping needs to be done.
Just decide what kit suits you and buy the whole kit.
If it's that easy to do why isn't there many other doing them?
I understand that everyone wants to get the different opinions out here on the forum so they can decide what is best for them, but this thread to me seems to be very personal accusing and I think it's not ok to point out a company like KMW, Matt and Jason without having talked to them since Mr bigdogtech was in Sweden and not doing any follow-ups after that in this matter.
I hope we can stay to fact further on in this thread otherwise it will get out of control.

So.... you are saying that in 2 months time you guys have not had 1 problem? If so that's a good sign but not really enough time to say the kits are bulletproof.

What will you do next year when you guys need new switches?

 

[Matt Moore]

I wasn’t on the ground with Andrew in Europe and I share his frustration with the European “group buy” of RIP kits. I agree with him that you do not talk down to customers…or anybody for that matter. Talking down to customers is unacceptable in our shop and I personally apologized to Andrew for our communications coming off as such. If there is anybody else reading this that has received rude treatment from KMW, please accept my sincere apologies and call me so I can inquire further and make sure it doesn’t happen again. As you can expect, there is much more depth to all of this than what has been discussed on this forum. What I want everybody to know is this was a small, custom-project that didn’t go as planned and Andrew got the unfortunate job of trying to clean up the mess. We did offer (and it still stands) that we will re-label and re-work (to their specification), or even replace (if necessary) every kit we supplied to Europe for this order. To date, I understand that the problems were resolved with our customer overseas and I have spoken with them many times since so I have no reason to believe otherwise. We are just trying to build the most robust EHC replacement kit we can here at KMW. There are other great options out there and, again, I encourage you to research them all before making a purchase decision. It has been mentioned many times on this forum the quality of the Module we use is very high. With that said, I am not hiding the few warranty issues we have had were our fault. We are not perfect and that is why we have a warranty. I dare you to find me somebody in this industry that hasn’t made a mistake. We are not advertising our product as something proprietary. In fact, we are doing the exact opposite because we tell customers how easy replacement parts will be to source. We add value to the raw materials by supplying the bracket, heat-shrinking, cutting-to-length, and pre-terminating each kit to fit the individual motorcycle. Basically it is labor and parts assembly…like any other part on the motorcycle. For these services we have to make a margin…just as it would cost money for a technician to hard-wire any other harness in. Everybody on this forum shares a passion for Big Dogs and we should lift each other up in the pursuit of keeping the dogs on the road. As we all know, that is getting tougher and tougher these days.

 

[bohussound]

I'm answering to the RIP kit in this case and saying that the kits that were installed work without any problems. I think the kit does not have anything to do with the switches since they are BDM, or may I be misunderstanding the question?

 

[BadDawg Bill]

I'm answering to the RIP kit in this case and saying that the kits that were installed work without any problems. I think the kit does not have anything to do with the switches since they are BDM, or may I be misunderstanding the question?

The switches have nothing to do with the RIP system except they are needed to WORK the RIP system. So what do you do when they fail?

Matt states " We are not advertising our product as something proprietary. In fact, we are doing the exact opposite because we tell customers how easy replacement parts will be to source. "

That may be true for your system and probably is but again what are you going to tell customers in a year or 2 when their switches fail and they can't find replacements? Are you going to make replacements?
Because without switches your system doesn't work.... Your "system" isn't complete unless you have replacement switches and I have posted 3 times now for someone to show me a link where I can buy both sets of switches at a reasonable price and no takers. There are right hand switches being made or were being made but not left hand ones. So... at some point you will lose your high/low beam, horn and left turn signal.....


I applaud you for trying to make a better mouse trap but question your long term foresight on how your system will function without replacement switches and that goes for the WP kits as well as the org ECH and PDM kits....

And for the rest of you kids out there thinking about buying any one of these kits it gives you something else to think about coming from an "old fuck"

 

[BadDawg Bill]

It has been suggested that I not close the thread, but let it run it's course
a while longer. In this case, let's just make factual informative posts with
stuff we all can use to make informed decisions on what path we want to take.
Everybody hold off the derogatories so this will end up being a good thread.

I think it would be a big mistake to close this thread. The members need to discuss their options and questions and get info from other members on their experiences with the different "kits" out there and be able to ask questions and make an informed decision and not waste their money and time. (like I did)

We now have the guys making these kits responding and that can only lead to a better product. I hope the name calling is over and the promoting is over and we can all just talk about our options and questions in a civilized way. If Matt can come up with reasonable priced switches, good directions and customer support then he might have a winning system. Our input will help that as well as the WP people if they respond. As for me I'm going old school until the dust settles. :up:

 

[grizfish]

It has been suggested that I not close the thread, but let it run it's course
a while longer. In this case, let's just make factual informative posts with
stuff we all can use to make informed decisions on what path we want to take.
Everybody hold off the derogatories so this will end up being a good thread.

This is a great suggestion and most are in agreement.

"older fuck":roll::roll::roll:

 

[japelfrey]

I concur with getting all the different options and perspectives out here and leaving them out. "Knock" on wood but my EHC is still going strong in my 05 so the more time this information can be researched and viewed will ultimately help me decide which way to go when the time comes.

 

[francoblay1]

I think it would be a big mistake to close this thread. The members need to discuss their options and questions and get info from other members on their experiences with the different "kits" out there and be able to ask questions and make an informed decision and not waste their money and time. (like I did)

We now have the guys making these kits responding and that can only lead to a better product. I hope the name calling is over and the promoting is over and we can all just talk about our options and questions in a civilized way. If Matt can come up with reasonable priced switches, good directions and customer support then he might have a winning system. Our input will help that as well as the WP people if they respond. As for me I'm going old school until the dust settles. :up:

:iagree: :2thumbs:

The "name calling" is the "Nature of the Beast" Man Up! ... and it does not go on forever.... the important part is the discussion about the products/options for our bikes!



PS: don't invoke SVEN in here.... the guy has not said anything......... yet!!!

 

[Raywood]

Why has Raywood not replied to this??

Holy Cow, I haven't been on here much since I got married and just screen the threads but don't read them all. Was told I've been called out here a few times.

Okay, here I am, proud owner of the first KMW bike in the USA!!!!!!

What do you want to know and why am I called out for what sounds like a resolved issue with the RIP EHC replacement kit. Has nothing to do with me.

I'm happy with my new bike and right now I'm at Curtis' doing some custom work on it like we all do right? You don't buy a Harley and not do some custom work to it trying to make it stand out. I have some kool plans for this hotrod and will soon be putting lots of miles on it.

I've had nothing but full support from KMW and don't expect that to change but don't understand why you are calling me out on this thread since it's an RIP EHC issue that has nothing to do with my bike!!!!!

Guess I'll just go out and ride rather than listen to all your ranting.

 

[BadDawg Bill]

I'm happy with my new bike and right now I'm at Curtis' doing some custom work on it like we all do right? You don't buy a Harley and not do some custom work to it trying to make it stand out. I have some kool plans for this hotrod and will soon be putting lots of miles on it.

I've had nothing but full support from KMW and don't expect that to change but don't understand why you are calling me out on this thread since it's an RIP EHC issue that has nothing to do with my bike!!!!!

Guess I'll just go out and ride rather than listen to all your ranting.

Well, that's not what Curtis said:

"Ray is not speaking about his bike yet because he had a couple of issues with it and consequently has not yet put any real miles on it. I have the bike at my shop doing warranty work on it and expect to have it back in his hands later this week so I suspect everyone will be hearing from him soon."

So what's the real deal? I guess you won't be riding the KMW bike anywhere soon?

 

[Matt Moore]

The switches have nothing to do with the RIP system except they are needed to WORK the RIP system. So what do you do when they fail?

Matt states " We are not advertising our product as something proprietary. In fact, we are doing the exact opposite because we tell customers how easy replacement parts will be to source. "

That may be true for your system and probably is but again what are you going to tell customers in a year or 2 when their switches fail and they can't find replacements? Are you going to make replacements?
Because without switches your system doesn't work.... Your "system" isn't complete unless you have replacement switches and I have posted 3 times now for someone to show me a link where I can buy both sets of switches at a reasonable price and no takers. There are right hand switches being made or were being made but not left hand ones. So... at some point you will lose your high/low beam, horn and left turn signal.....


I applaud you for trying to make a better mouse trap but question your long term foresight on how your system will function without replacement switches and that goes for the WP kits as well as the org ECH and PDM kits....

And for the rest of you kids out there thinking about buying any one of these kits it gives you something else to think about coming from an "old fuck"

BDPartskingpin just spent a a fortune purchasing PCB switches (hand control) for the stock controls. The switches were scheduled to arrive months ago but, in industry fashion, were delayed. WE are very confident they will show up this month. Derek and Donna invested more than enough to put a few of us through med-school to get this one bd part. Hats off to Derek and Donna for taking a risk on an important part when nobody else in the world would do it.

 

[Raywood]

Well, that's not what Curtis said:

"Ray is not speaking about his bike yet because he had a couple of issues with it and consequently has not yet put any real miles on it. I have the bike at my shop doing warranty work on it and expect to have it back in his hands later this week so I suspect everyone will be hearing from him soon."

So what's the real deal? I guess you won't be riding the KMW bike anywhere soon?

Really, you don't know I work with Curtis. I do a lot of the starter rebuilds!. Yes, I had a couple issues, bad key switch just like BDM had back in 06 and now have a small motor issue that is being worked out with S&S but I can go riding anytime. Why is everyone making a big issue out of this. Geez, had it out running today and had a lot of fun putting on new custom parts! Custom oil gauge like I had on my BD and BD mirrors that I like and lots of other things to make it my personal bike. Plan on doing a few other things too.

 

[BadDawg Bill]

BDPartskingpin just spent a a fortune purchasing PCB switches (hand control) for the stock controls. The switches were scheduled to arrive months ago but, in industry fashion, were delayed. WE are very confident they will show up this month. Derek and Donna invested more than enough to put a few of us through med-school to get this one bd part. Hats off to Derek and Donna for taking a risk on an important part when nobody else in the world would do it.

As a business owner depending on a third party to make my business successful is stressful and not a good choice. I'm surprised you came back with that post. (although I expected it)

As far as I see Donna and co don't answer phone calls and how many switches could they have bought? And how many BD owners will be able to or know how to contact them for switches and at what price?

A poor business plan my friend.... Very poor... You should have bought the switches or made your own replacements.

 

[BadDawg Bill]

Really, you don't know I work with Curtis. I do a lot of the starter rebuilds!. Yes, I had a couple issues, bad key switch just like BDM had back in 06 and now have a small motor issue that is being worked out with S&S but I can go riding anytime. Why is everyone making a big issue out of this. Geez, had it out running today and had a lot of fun putting on new custom parts! Custom oil gauge like I had on my BD and BD mirrors that I like and lots of other things to make it my personal bike. Plan on doing a few other things too.

Well Ray, we only know what you guys post and one says one thing and another posts another it's confusing. Is it custom parts being added or is it warranty work because the bikes not right or is it both? Geez... get your stories straight so we know what's up....

 

[Raywood]

My story is right. Curtis said I haven't put miles on it cause I used to ride to Florida, Oklahoma, Texas, Washington and other long distant rides. I just got married so don't get much of that in now. We just did the School girl show and a bike show at a casino. Susan and I ride to town all the time.
Motor issue being worked out with KMW and S&S seems to be a bad lifter or something but not preventing me from going out.
We will go to Vegas Bike Week next month and Laughlin next weekend so whats the problem and this thread is about an EHC replacement issue not my bike.
Call Curtis and me at the shop tomorrow if you want to hear more about the bike

 

[BadDawg Bill]

Hey, am I the only one looking at this? Doesn't anyone have something else to say? Ya, I'm an "old fuck" but I have been around the block for over 50 years with bikes and own a successful software business for the last 30 years... We need to question all these "promotion" guys who seem to have an easy answer.... I know that spending a grand on a wire system is hard for anyone and if you do you should be satisfied you are getting your moneys worth and not throwing it away. You guys up North can spend your money and lose a year worth of riding if it fails... The bottom line is "will your controls hold up and will you be able to replace them at a reasonable cost? Will the new system work and be dependable or will you be stuck on the side of the road? I'm just trying to help you all out.

 

[Matt Moore]

As a business owner depending on a third party to make my business successful is stressful and not a good choice. I'm surprised you came back with that post.

As far as I see Donna and co don't answer phone calls and how many switches could they have bought? And how many BD owners will be able to or know to contact them for switches and at what price?

A poor business plan my friend.... Very poor...

That is a reasonable inquiry so here is my justification: KMW can make a bolt-on conversion kit that eliminates the stock hand controls completely but the price disparity will be tough to justify and sell. I already developed a performance Machine hand control conversion kit but, considering the price BDPartskigpin plans to market the PCB switches at, it will be a tough sell. BDPartskingpin invested enough to last you guys the next 20 years. We are lucky Derek and Donna have doubled-down on big dogs when nobody else would.