well got the recall on the back wheel,called bdm and spoke with customer service,was real nice and friendly with them,explained i had a bike with this recall but i just had the wheels chromed,there responce oh well. i said really .this just shows what kind of crappy manufacture we deal with.. she later stated bdm never had a chrome package for that model,which i think she is wrong,i then ask what could they do about this (real nicely i must ad) she stated well we didnt tell you to chrome it! i then said i didnt tell you to build a piece of shit asshole! that wasnt so nicely... then i hung up. bdm you are a joke! and anybody that doesnt like this oh well,i was being nice and could only take so much. they suck period!
here we go again...read this
- Thread starter delly2
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drummin777
Active Member
That sucks. You should call back work you way up the ladder til you can get to someone who might can help. But really, that sucks.
Ahhhhhh...... I see the problem now. I think your S.O.L. on the chrome deal.
GDOG_PITBULL
Well-Known Member
If it were me, I would give the wheel a good inspection and if nothing is really obvious, put it on the bike and ride that damn wheel. Screw the recall. Yes it is a risk, but how many of these wheels have actually failed???
G
G
PurpleDog
Well-Known Member
could they not be checked or inspected to see if they do or do not meet the engineered specifications for the wheel with the chrome in place. iow, perhaps there is no problem with your wheel and therefore may be no need for the drama herein? just thinking, seems logical to me. Course there is always the 'bah you suck' route I guess too...
chopsteak
Active Member
I received a letter today from Big Dog regarding the wheel problem. The last paragraph staed that I would be receiving a "new rear wheel". I wonder if the design will be similar, will it be chrome, or polished. Interesting.... I sure am glad that rim has stayed together through all the hell I have put it through. I have made some very hard pulls froma roll and a dead stop and I have never had a problem. I periodically check the torque on the hub assembly as well due to there once was a recall on the bolts loosening on the rear hub. I noticed on the newer rims that the edges are rounded .
mato_13
dont call me junior!
got mine ordered today from iron lightning, no problems..... she did mention another guy with a ridgeback had just powdercoated his, and it was his loss now.. i think id leave the powdercoated one on and store the other.
We'll see how long it takes to get the wheel????
We'll see how long it takes to get the wheel????
BorgerBigDog
BORN TEXAN
Sorry for the trouble but i bet if you call back and talk to someone else you will get help remember who you talked to has a boss and maybe next time you call you will get a hold of someone in her position that will help.I would have done the same thing you did then call the next day hell you might be able to keep the chrome wheels and score a new set might work out good for you....Anyway Good luck...
Thumper169
Well-Known Member
Everyone's entitled to their opinion but they are offering to replace the wheel for free, yes your out the chrome and I understand your frustration but it didnt come that way and you honestly cant expect them to pay for your modifications.
I think if you call someone and are rude that you cant expect to get anything but the same in response, not saying anyone did this but I found that if your polite you tend to get a lot more accomplished.
I think if you call someone and are rude that you cant expect to get anything but the same in response, not saying anyone did this but I found that if your polite you tend to get a lot more accomplished.
airbrush-ed
kustompaintbyed.com
Maybe they laid-off all the polite people! LOL!
just kidding...
just kidding...
BorgerBigDog
BORN TEXAN
P.m bikerbabe she will help you out.
mcgroom
Well-Known Member
I would be very surprised if they let the old wheels stay out there for safety reasons alone.
Keep in mind that Big Dog did not manufacture the wheels. They will probably buy the new wheel up front, swap it out with the recalled units and send the bad wheel back to get reimbursed for the new one.
This is how it works in my line of work.
Try calling Performance Machine, if that is who made your wheels, about the situation and maybe they will step up.
They are the ones who fucked up in the first place.
Keep in mind that Big Dog did not manufacture the wheels. They will probably buy the new wheel up front, swap it out with the recalled units and send the bad wheel back to get reimbursed for the new one.
This is how it works in my line of work.
Try calling Performance Machine, if that is who made your wheels, about the situation and maybe they will step up.
They are the ones who fucked up in the first place.
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