Pulled from another post:
Forum Respect:
If you are new to this site, or any forum for that matter, with Respect to the forum members, please do a complete Intro, then join in on some of the biker related items in these threads.
When an issue comes up on these bikes, we welcome all who have utilized the search feature first, then if they still have a question, to state it in a post with all the symptoms and what nots the bike has gone thru. Spell out the issue in a timeline and a step by step of what it is doing and what you or the dealer have done to try to fix it. We take great pride in helping ppl fix what ails their dog and in virtually every case, we do. If not we can steer you in the right direction to resolving your issues.
Dealers:
There are good and bad. Some dealers have excellent Techs, some are learning and not all know everything. Yet, a great Tech knows his worth and may move on to another opportunity leaving a dealer with Techs that are not up to speed yet. If the bike is still under warranty, find an authorized repair facility that you like and trust.
If your scoot is out of warranty, it would behove you to buy a repair manual, read it, and when issues arise (and they most certaintly will), you can do proper research (this forum has probably answered everything at one time or another), then come out and let us know what we can do to help get you back on the scoot with a big grin
Now, a new poster who comes on here pissing and moaning and slamming BDM, it's dealers and other owners, will not be happy with some comments. This is going to happen in all facets of life, and on all forums.
Would you, on your first day on a job walk into the Owners office and start bitching about his products and demanding action? Doubt it, but if you do, you will not be happy.
Linky to full thread:
http://www.bigdogbiker.com/forums/general/13933-forum-edequette.html