I was at Sturgi last yr when my BD after unloading it from the trailer fired up BUT it sounded different. I had brought also my HD Ultra Classic. The next day when I went to fire up the dog the starter went click click. Jumped into the truck and went to Wally World in Spearfish and purchased a new battery. After installing new battery. CLICK CLICK. So, I loaded up the BD and brought it to South Dakota V Twin. Owner said they were 2-3 days behind but he would try to get me going.I hated calling but, This was Sturgis so I called twice a day. Only to get. "We are waiting on parts." 4 days later I got the phone call. Starter was out and he told me a new Spyke starter installed was $710.00. That included new gaskets , seals, & Starter. He would have it ready for my last day at Sturgis to ride it. When I picked it up if fired up and I asked him why so long to get it back to me. He said and I quote," you said you had a Ultra HD to ride around on so we figured you were covered, while others here at the rally got bumped infront of you because they only had 1 bike." OK, I was pissed!!!! Anyway I trailered back to the rent house and unload the dog grab my wife and we take off. We road for 4-6 hrs then went back to the rent house to pack up and get a early start home the next day. Later that evening I went to load the bikes Ultra 1st then the Chopper. WRRRRRRRRRRRR. M%^$#@ FU%$ starter was free wheeling and it was 8pm. I called South Dakota V twin and got the answering machine. When I got back to Shreveport I dropped the bike off at my mechanics shop. That afternoon he told me to drop by. Here was the problem. Shopps like SD V Twin and others who rent space bring in mechanics from everywhere to work on the HD's that brake down (A LOT BREAK DOWN!!!). Alot of these are kids you normally would'nt let change the front tire on your bike. What had happened and when my mechanic got the owner of SD V Twin on the phone he admitted to this. He hired a guy with only HD experiance and thought he could change out the starter. The Jack shaft on the BD 03/04 is differant. He used a washer to sheim it on the Primery side. When the Bendex slung the jack shaft out and the engine engaged the jackshaft of the starter nexer went fully back in because of the washer. SD V Twin agreed and paid my mechanic fo fix my bike correctly. However, I was still pissed they bumped me 2 extra days of riding my dog, and then did a shabby job fixing it!