Lemon Law? Big dog?

[toodie]

http://i575.photobucket.com/albums/ss193/fabriveg/harley-davidson-sportster-iron-883-.jpg

2010 Fury Overview - Honda Powersports

:roll::roll::roll::roll::roll::roll::roll:

 

[Nomad2day]

Unfortunate as the situation may be as soon as you mention wanting to pursue the Lemon Law aspect especially in a dealership they will not touch the bike. They do not want to get tied in in the legal aspect of the bike then. They will be quick to tell you the problem is between you and BDM. Dealerships are privately owned and figure you will drag them into something that will cause them grief and a wedge between whatever relationship they have with BDM. Now you are out of someone that can give you support on looking at your bike.
Kinda like being up shit creek without a paddle having no-one give you the technical rundown with what is wrong with your bike so you can deal with BDM. The info in your EHC can tell a lot with what has happened and the average owner cannot pull the info being somewhat proprietary. That info you need to get the problems resolved and get the bike back into reliable machine that you can enjoy.
I have posted in the past how to do this for the EFI owners because I believe you have the right to know what is going on with your bike without taking it to a dealer but that is me.
BDM monitors the site and if they feel in my opinion you are out to get them it is nothing but a uphill battle then. To contact them and demand they take the bike back to the factory and diagnosis your issues seeing how you feel whatever dealership is not correcting the issue is better than isolating yourself. They did send a semi-truck-motorcycle carrier to my house and take mine to the factory and work on it. I could go into more details but sometimes you sign papers with corporate lawyers after the fact that have everything to do with what happened.
You need to give them a chance to correct the bike you purchased first, extend your warranty for time in the shop or down time and if something was really wrong where they take responsibility for they will most likely throw in some goodies for your bike "if you ask them" to make things better. BDM does not want negative feedback on a product they are proud to build and many people enjoy them without issues. Mine was not trouble free.........
If they fail to provide a product that is safe to ride and enjoy to you after work is done in your opinion, you have a record to run up their ass if you feel the need.
They have moved away from the problematic issues many people have complained about and appear to be building bikes with many of the suggestions that have come from the owners on this forum.
Use your dealer if possible but do not be afraid to call them "BDM" and ask them to handle your issues personally.
Do I think they should stand behind there product 100%, yes.
Do I think all the tech's in the shops should be trained by BDM, yes.
In reality if a EFI bike comes into a shop, I believe they hook it up a computer and send the readout to BDM or if someone is free in this downturn economy at BDM they look at it then and talk to the dealership over the phone what to try and do and I am sure the cats at BDM have to much to do on their plate to troubleshoot all the EFI bikes having issues or possible EHC issues.
Just so you know where I stand, I do not have a EHC or the S&S VFI in my bike. I run a Thundermax wide band fuel system and a Thunderheart replacement for the EHC.
It makes over 130hp/140tq and I ride it hard and all the time minus when I tear parts up. It does not flutter,stall or hesitate just smokes tires into liquid rubber and eats a few transmissions hear and there.....
Puts a smile on my face all the time...
Neil

 

[PaulHart]

:willy_nilly::willy_nilly::Yawn::Yawn:

 

[Moespeeds]

Big Dog doesn't build a bad product, they build choppers. Choppers eat parts, it's just a fact of life. Some eat more than others. The more complex the bike, the more chance of something going wrong. Due to the economy and the end of the chopper fad, Big Dog is on the ropes, and their dealers are dropping like flies. Customer service and QC will suffer. It's just the way things are. Happy New Year guys.

 

[98sporty]

I would go to Big Dog's website and find a service center near you. Here I did it for you I am guessing you bought it here:
Las Cruces Motorsports
2125 S Valley Dr
Las Cruces, NM 88005
575-524-3626
Motorsports of New Mexico Honda Suzuki Kawasaki Can Am Sea Doo Big Dog Motorcycle ATV Watercraft Dealer

SO if you dont like them here are some service centers/Dealers near you.....

Santa Teresa Motorsports
910 Livingston Loop
Santa Teresa, NM 88008
575-589-4980
Motorsports of New Mexico Honda Suzuki Kawasaki Can Am Sea Doo Big Dog Motorcycle ATV Watercraft Dealer

Midessa Motorcycle, Inc.
8100 W. US Highway 80
Midland, TX 79706
432-563-4109
Midessa Mototcycles Inc.

Xotic Cycles
2725 S. W. 45th
Amarillo, TX 79110
806-354-9969
Welcome to Xotic Cycles

Thats a start!!

And if you want to go visit Lena, You can go here:lol:

Strokers Dallas
9304 Harry Hines Blvd
Dallas, TX 75235
214-357-0707
Rick Fairless' Strokers Dallas

 

[MIAMIVICE]

Deleted

 

[armad]

I have seen other threads like this on the forum. I still do not see how people put up with some of the issues with these bikes, but so be it. I myself have had a minor issue with the voltage regulator. I bought the 2008 Mutt used with 2500mi and it was out when I bought it. My experience with BDM and trying to get them to send me a part was not good. The bike was under warranty and of course they wanted me to haul the bike to the dealer and leave it. The dealer is 150 mi away and I wanted to ride the bike not leave it sit at the dealer. I ended up buying a voltage regulator and replacing it myself, I had talked with a person at their tech support and they absolutely would not accept my word that the regulator was bad. I even offered to overnight it to them. Rplacing a regulator is not a difficult job. Those who say you might as well just accept you are going to have to fix the bike yourself, are just not right. A bike under warranty should be fixed and fixed in a timely manner. I wouldn't blame someone if they wanted to utilize the lemon law, if the dealer/manufacturer will not address repairing their products. That's why the lemon laws exist.

 

[MIAMIVICE]

Deleted

 

[phatchopper300]

When I purchased my 06 RB from a dealer east coat GA. in Oct. 09 rode it 3 weeks and starting having problems with the tranny the dealer said I was on my own. I had already been apart of this site and everyone was very helpful on here. I just pulled up my pants got the help and got the bike fixed and 10,000 miles later still get the thrill of ridding it. I would try to get help from BDM and explain in detail your findings here for some suggestions and help it is here for sure. I know you want to ride and so did I but was lucky that it was during the winter when I had the problems.

 

[V]

Well I'll throw in my .02. Granted nobobdy wants to buy somethin and have a problem with it. But thats life. Sometimes you get a dry biscuit and soemtimes ya get one with butter. My 05 Pit had a few glitches but I fixed em instead of haulin it back to the dealer 3 hours away. Kept readin about issues on this site and the previous one and learned what to look for and do preventive maintance. I look at the bikes as de-tuned hot rods. Well anyway after i rode a chopper (never had before) sold my Pit and bought a "new" Ridgeback. Got the bike home and prob spent 3-4 hours checkin bolts, volts and everthing else I could before I hit the road. After 500 miles installed a mild cam and roller rockers. So in about 3 weeks the warranty was gone do to my mods. Also had to redo the clutch hub nut, And the last was my VR went out. Lucky for me Full House had one when I went to their open house this past summer the VR died in route and had to push start the bike to get it runnin. Would I change any of it? Not on your life and if in the market I'd buy another BD.
We have all had a prob or two. But thru the resorces we have in this forum there is no question that can't be resolved so way some how.

Maybe the other dealers are further away but a phone call for info can't hurt only get ya more info.

I have never called BD and somebody not answer the phone, never.

Miami ya got at min 100 active members who would be willin to help anyway they can even a phone call just to discuss what ya goin on. I'll bet ya thru this group and its knowledge you'll get on the road faster than any thing a lawyer will do for ya.

Okay thats my .02 and no lawyers were injured during this public service annocment. V

 

[hp960c]

Wow! I guess I was lucky........I don't have my Mastiff anymore but I had bought it used, rode it for 3 years and the only issues I had were battery and heim joints replacement. If I bought a new bike and it didn't work, I'd be pissed too.

 

[Moespeeds]

Hate to burst your lemon law bubble, but in very short order, we will all be on our own. Life ain't fair, so what. Bust Big Dog's balls enough and they might fix it this year, but what about next year, or the year after that? Want solid dealer support? Ride a Dyna.

 

[Nomad2day]

Hate to burst your lemon law bubble, but in very short order, we will all be on our own. Life ain't fair, so what. Bust Big Dog's balls enough and they might fix it this year, but what about next year, or the year after that? Want solid dealer support? Ride a Dyna.

I hear ya...
Got a 2010 Ultra Classic in the garage myself...
Neil

 

[DRBarnhart]

A couple of thoughts...

First, once you changed the exhaust and added lights you voided the warranty.

Secondly, the Lemon Law only applies to vehicles that are under warranty.

Anyway, seems like the best thing to do is roll up your sleeves, bust out the tools, and let this forum help you get back on the road!

My :zz2cents:

Dennis

 

[Nukeranger]

IMHO, I would fix it yourself. You learn a lot about your bike and it is very satisfying. I have 4 bikes in the garage to maintain and it is work. My wife's 1968 BSA chopper took a lot of work, is over 40 years old and vibrates so bad that I have to reinstall items every time I ride it (I found the BDM I test rode to vibrate almost as bad). But it was honored by a 4 page spread in the Horse Magazine which was very nice and I learned a lot about fixing a bike. I do all the maintenance on my bikes because I don't trust anyone and I can screw it up just as good as the service department. My Triumphs are so reliable, I only have to replace the batteries, brakes, oil, etc. I can jump on them and ride forever. The Big Dogs are going to require a little more attention. I can tell by my test rides and info on this site. It sounds like you got a good deal so I would plan on fixing the problems and riding the piss out of it. Get Progressive insurance and don't worry about it breaking down.

Bottom line in my opinion is to purchase the equipment and maintain you own BDM K-9. It is a good looking chopper which apparently needs constant attention is some cases!

 

[myanoch]

I had some small problems with mine
Thanks to the guys in this forum I was able to correct problem
It's alot easier to correct it yourself
Happy new year

 

[stlmikie]

Which volume of th horse?

IMHO, I would fix it yourself. You learn a lot about your bike and it is very satisfying. I have 4 bikes in the garage to maintain and it is work. My wife's 1968 BSA chopper took a lot of work, is over 40 years old and vibrates so bad that I have to reinstall items every time I ride it (I found the BDM I test rode to vibrate almost as bad). But it was honored by a 4 page spread in the Horse Magazine which was very nice and I learned a lot about fixing a bike. I do all the maintenance on my bikes because I don't trust anyone and I can screw it up just as good as the service department. My Triumphs are so reliable, I only have to replace the batteries, brakes, oil, etc. I can jump on them and ride forever. The Big Dogs are going to require a little more attention. I can tell by my test rides and info on this site. It sounds like you got a good deal so I would plan on fixing the problems and riding the piss out of it. Get Progressive insurance and don't worry about it breaking down.

Bottom line in my opinion is to purchase the equipment and maintain you own BDM K-9. It is a good looking chopper which apparently needs constant attention is some cases![/QUOT

 

[OrangeSkullz]

I have only called a few times but my calls were answered in a timely manner and issues taken care of.

Orangeskullz, when did you call, who did you talk to and was your issue resolved in a timely manner?

No need to call BD, didn't buy one.....I knew better

And nope, never called AIH 1 time (before they went into the grave)

 

[DoubleD]

Just curious.
What kind of problems are you having?
Is there a list or will it just not start?

 

[RADAMS445]

Hate to burst your lemon law bubble, but in very short order, we will all be on our own. Life ain't fair, so what. Bust Big Dog's balls enough and they might fix it this year, but what about next year, or the year after that? Want solid dealer support? Ride a Dyna.

Love the brutal honesty!:roll: