hats off to rockstar

[rutro123]

alot of people complain including myself on here which is fine just wanted to take a sec to give thanks.. Had a small electrical prob on sat afternoon with the dog. i couldn't figure it out which isn't different from most days. called rockstar in a panic knowing i really wanted to attend a poker run sun morning. nethertheless chris the owner and mark the mechanic stayed late until i arrived with a trailor and the dog. mark was able to diagnose and fix right on the trailor and gave me a great sunday! Thanks rockstar

 

[MikeG]

Rockon Rockstar Now that's what customer service is all about! :2thumbs:

 

[rutro123]

sure is!! any others with positive dealer encounters? trying to get a positive thread here

 

[Moespeeds]

What was the problem?

 

[Brew]

Awesome job, nice to see the businesses going the extra mile for us. We really need to keep supporting them and keep them going...:2thumbs:

 

[Mickeetwo]

:2thumbs::2thumbs:

 

[rutro123]

the problem was the owner operator who had way too much seven and seven the night before when installing a new battery but i have to go back to rockstar today after work. the bike wont start after a day of riding. never shuts down while riding though,???

 

[Moespeeds]

Make sure your charging cable is hooked to the right terminal (positive). When idling you should be reading around 13volts across the terminals.

 

[stryfox]

I have been to rockstar. Chris was very nice to me. Even when I pulled up on a Suzuki.
They are my closest dealer and went out of their way to get me the info and pricing I needed.
I would have bought there if I went new but I bought used out of state.