Bike warranty
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nine lives
Active Member
Doubt it.
nine lives
Active Member
Ok, I could be wrong.
Knuckles
Active Member
My main shaft broke coming home from Sturgis a few years ago. BDM replaced with a brand new one (not a rebuild) under warranty because I was in a hurry. Anyway, about 8 months later began having tranny noise. Now past my warranty, BDM would not do a thing! They did admit it was a new tranny, but would not stand behind it since my warranty was up. I pulled the tranny myself and sent it to Baker. They could tell it looked brand new inside. Did a complete rebuild, new bearings and seals. Only charged me 85 bucks for parts...no labor.
amylulu1
Active Member
As a dealer, I just made 2 calls. One to Baker and one to S & S. Scott with Baker stated that there is no warranty through them to the end user on their transmissions that were installed by BDM on new bikes. I spoke to Dean at S & S who stated that because they started selling assembled motors to BDM in 2008, they would cover any warranty issues on motors 2008 and newer. Typical warranty is 2 years. Hope this helps.
On another note, there is an article in The Wichita Eagle that states Intrust Bank foreclosed on the company on Wednesday and now owns the company's remaining assets. I received the link in my cell, so I can't post it...sorry. There is a quote in there from a certain dealer voicing some concerns on whether warranties would be honored. Why would he have concerns? After all, this was all just a myth! Just saying...
On another note, there is an article in The Wichita Eagle that states Intrust Bank foreclosed on the company on Wednesday and now owns the company's remaining assets. I received the link in my cell, so I can't post it...sorry. There is a quote in there from a certain dealer voicing some concerns on whether warranties would be honored. Why would he have concerns? After all, this was all just a myth! Just saying...
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Big Dog Motorcycles is no more; Intrust forecloses
Big Dog Motorcycles, the high flying beneficiary of last decade's go-go economy, is dead.
Intrust Bank foreclosed on the company at 1520 E. Douglas on Wednesday, and now owns the company's remaining assets. Founder Sheldon Coleman Jr. has dissolved the corporation.
Coleman has formed BDM Performance Products and is bringing over the 22 remaining Big Dog employees, said Mike Simmons, the new company's president.
The company will supply parts, accessories and gear for the more than 25,000 Big Dog motorcycles. The operation will be based in Big Dog's former service and research and development buildings and the former Johnstone Supply building, just east of downtown.
Simmons said the move will happen as soon as possible, but could take weeks, he said.
The company informed many of its dealers this week that it is shutting down.
Big Dog Motorcycles of Tampa dealer William "Tank" Sherman said his biggest concern was whether the company would honor the warranty claims of Big Dog dealers and customers.
The answer, Simmons said, is no. Big Dog Motorcycles has dissolved, along with any claims and debts.
While there have been some hard feelings as business has soured, he said, the company hasn't ruined its relationship with its dealers.
"We've been up front about the business and more than fair with our (dealer) network," he said.
It's been a crushing finale for a company that rode the spectacular rise of the housing boom.
Coleman — heir and once CEO of the Coleman Co. —started customizing Harleys in his garage in 1994. He quickly moved into production, selling 100 by 1996.
The market seemed insatiable. The company saw its annual growth rate hit as high as 80 percent.
In 2005, at the height of its popularity, the company built more than 5,000 bikes, had more than 300 workers and more than $120 million in revenue.
That year it held its first Tornado Rally, which brought thousands of Big Dog aficionados to Wichita. Coleman bought 106 acres on Greenwich Road with the expectation of possible expansion.
The housing and credit booms created tremendous windfalls for homeowners and homebuilders. Luxuries suddenly became affordable — or at least could be financed — and those included the $30,000 to $40,000 gleaming, stylish, powerful V-twin rockets made by Big Dog.
The models often were bought by men in their 30s and 40s suddenly flush with cash who wanted something with more pizzazz than a Harley-Davidson.
Company officials once said that one of their key customers were the small building contractors so busy in Florida, California, Nevada and Arizona, where the housing boom and bust was most prevalent.
The first layoffs came in early 2007 after disappointing sales. Sales continued to drop and more layoffs followed. Coleman started borrowing to keep the operation running — but the slump was just too long and too deep.
When asked whether he thinks a Big Dog-like motorcycle manufacturing company would ever be resurrected, Simmons wasn't interested in speculating. The present is too complicated and painful.
"I can't predict the future," he said.
Read more: Big Dog Motorcycles is no more; Intrust forecloses | Wichita Eagle
Big Dog Motorcycles, the high flying beneficiary of last decade's go-go economy, is dead.
Intrust Bank foreclosed on the company at 1520 E. Douglas on Wednesday, and now owns the company's remaining assets. Founder Sheldon Coleman Jr. has dissolved the corporation.
Coleman has formed BDM Performance Products and is bringing over the 22 remaining Big Dog employees, said Mike Simmons, the new company's president.
The company will supply parts, accessories and gear for the more than 25,000 Big Dog motorcycles. The operation will be based in Big Dog's former service and research and development buildings and the former Johnstone Supply building, just east of downtown.
Simmons said the move will happen as soon as possible, but could take weeks, he said.
The company informed many of its dealers this week that it is shutting down.
Big Dog Motorcycles of Tampa dealer William "Tank" Sherman said his biggest concern was whether the company would honor the warranty claims of Big Dog dealers and customers.
The answer, Simmons said, is no. Big Dog Motorcycles has dissolved, along with any claims and debts.
While there have been some hard feelings as business has soured, he said, the company hasn't ruined its relationship with its dealers.
"We've been up front about the business and more than fair with our (dealer) network," he said.
It's been a crushing finale for a company that rode the spectacular rise of the housing boom.
Coleman — heir and once CEO of the Coleman Co. —started customizing Harleys in his garage in 1994. He quickly moved into production, selling 100 by 1996.
The market seemed insatiable. The company saw its annual growth rate hit as high as 80 percent.
In 2005, at the height of its popularity, the company built more than 5,000 bikes, had more than 300 workers and more than $120 million in revenue.
That year it held its first Tornado Rally, which brought thousands of Big Dog aficionados to Wichita. Coleman bought 106 acres on Greenwich Road with the expectation of possible expansion.
The housing and credit booms created tremendous windfalls for homeowners and homebuilders. Luxuries suddenly became affordable — or at least could be financed — and those included the $30,000 to $40,000 gleaming, stylish, powerful V-twin rockets made by Big Dog.
The models often were bought by men in their 30s and 40s suddenly flush with cash who wanted something with more pizzazz than a Harley-Davidson.
Company officials once said that one of their key customers were the small building contractors so busy in Florida, California, Nevada and Arizona, where the housing boom and bust was most prevalent.
The first layoffs came in early 2007 after disappointing sales. Sales continued to drop and more layoffs followed. Coleman started borrowing to keep the operation running — but the slump was just too long and too deep.
When asked whether he thinks a Big Dog-like motorcycle manufacturing company would ever be resurrected, Simmons wasn't interested in speculating. The present is too complicated and painful.
"I can't predict the future," he said.
Read more: Big Dog Motorcycles is no more; Intrust forecloses | Wichita Eagle
BroadBand
Since late 60's
The warranty issue may be a case by case event, would not hurt to ask for a discount... certainly not Baker's fault the company went TU.
Press Release:
Following the demise of Big Dog Motorcycles as a motorcycles manufacturer, Baker Drivetrain informs all current Big Dog owners at all dealer (ex Big Dog or not) that their service parts and upgrades will continue to be available directly from them for all Big Dog Makes and Models. Whether you need an inspection cover, replacement o-ring, top cover or want to upgrade from the stock chain primary to an open belt drive, Baker Drivetrain got these parts in stock.
you're welcome, but all i did was copy and paste. :2thumbs:
Boomer
Member
Appears this is a case by case situation. There are "things" which BDM needed to do to either save money, comply with emissions or standardize on parts. That is what manufacturers do.
The great thing about our bikes is that they aren't too complicated and they use standard parts. As someone with a new bike with warranty work pending, it does piss me off. Smells funny...but I'll spare you what I really think of the current situation.
As with any warranty work, it's a matter of who is going to pay the dealer or if they are going to take a parts credit. Rarely dealing direct will yield results (although does happen). I don't know how BDM dealers get paid, but familar with others. The long story short....if you wanna ride your bike, don't wait for warranty decisions....esp in the current scenario. Bend over.
Haven't ever talked with Baker, but have talked with S&S several times. They seem very willing to help out in any situation. In my situation, not having a warranty makes a few of my upgrades a bit easier to swallow in the short term....
It's a really good time for BDM dealers to take a leadership position. Need to turn themself from a dealer to a true motorcycle shop, which most already are....
Good luck.
The great thing about our bikes is that they aren't too complicated and they use standard parts. As someone with a new bike with warranty work pending, it does piss me off. Smells funny...but I'll spare you what I really think of the current situation.
As with any warranty work, it's a matter of who is going to pay the dealer or if they are going to take a parts credit. Rarely dealing direct will yield results (although does happen). I don't know how BDM dealers get paid, but familar with others. The long story short....if you wanna ride your bike, don't wait for warranty decisions....esp in the current scenario. Bend over.
Haven't ever talked with Baker, but have talked with S&S several times. They seem very willing to help out in any situation. In my situation, not having a warranty makes a few of my upgrades a bit easier to swallow in the short term....
It's a really good time for BDM dealers to take a leadership position. Need to turn themself from a dealer to a true motorcycle shop, which most already are....
Good luck.
MIAMIVICE
Member
Who really think BDM is gonna start producing parts for our bikes? Which parts are they gonna focus on? they dont have a plan... By the time they get on line "Most" Big Dog owners will have converted their bikes to something that resembles a big dog, but now is a Hybrid...New parts, electrical systems, etc...:loony: