hitting both turn signals at exactly the same time is a crap shoot... could try cleaning the contacts in the hand control...
Am I to assume there is a hazard button or is it as you described of holding both turn signal buttons? You'd think:
a. Can't be the relay = both winkers work.
b. Can't be the wiring = both winkers work.
c. Could be the haz switch lock = to run both sides at the same time.
d. Could be the switch contact = to make contact but the greenshit is between contacts.
Then, I'd take a: Q-tip dipped in vinegar and swab the greenshit off the contact sides. Flip the tip to the other cotton side, dip that in vick's vaporub. or plain vaz and wipe it with both contacts to halt the chemical reaction. [if remote haz switch contacts applies].
So I am assuming wood's is explaining how to turn on the hazard lights using this sequence:
1. Can't be the relay.
2. Can't be the wiring.
3. Can't be the switches = we still show winkers working.
4. Can't be the black box = winkers would not work, right?
5. Can't be a crapshoot = black box shows no codes/etc.
6. Could be the dual hold-down sequence = to flipflop a magnetic hold, meaning, use be out of timed sequence, little finger tips... (if applies).
7. Could be out of sequence per manual hold procedures = being the winkers show a complete loop and push buttons being held for so many seconds can popup menus and modes on a screen, or use LED/bulbs for 'blink patterns' for info. So this means the [magnetic] flipflop inside the black box is waiting for both buttons to be held down for said reset mode change. And this could be to hold and release to set the flipflop, or hold down till the flipflop occurs.
Signed,
NOLTT (no one likes Truth Tables)