Gentlemen,
thanks for all your help and replies. The balance is now ZERO on the BIKE!!
After I gave hell to every single person at KC Creations on the phone this morning (including a new parts guy who had no idea was a K-9 even was), I made one phone call to Tim at the Big Dog HQ in Wichita (Sales Manager). He has always been a gentlemen, just like Brian. I explained the situation and within two hours, my bike was at zero balance. High five to BDM HQ for cleaning up their most worthless dealer's bad service.
And just so you all know, a formal complaint is being processed at about every level and every organization out there. After spending 30 Gs on a bike you think someone would think "after sale" business is important. guess not.
ride safe gentlemen:flag: