08 in shop

rutro123

Active Member
well dropped my dead 08 fuel injected k-9 off today at the new dealer in nj rock star customs. staff seems great and the store is awesome looking with alot of cool stuff. getting the first service done and hopefully this pup running properly for the first time. I'll keep everyone posted on how this new shop works so far they seem great!! :D oh and sun bill i gave your pup and pat :cheers:
 

kcnjamie

Member
rutro,

Please post what they find about your EFI in the EFI section, so we EFI guys can all check it out. What was your bike doing?
 

rutro123

Active Member
:angry: :angry: sure will.. every since i got the bike its been sputturing and an engine idicator light has been coming on and off! :angry: :angry: :angry: then last week when it was finally warm got stuck in traffic and the bike ran like a flooded two stroke! :rant: then when braking oil light came on and off. also.......... a ton of unexplainable rattles so this is where i stand... whew that feels better wish me luck please let me know if anyone else has had similar issues

rutro,

Please post what they find about your EFI in the EFI section, so we EFI guys can all check it out. What was your bike doing?
 
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Staffy

Active Member
Don't forget feedback on Rockstar Customs :feedback:
For what it’s worth….I was there the Thursday before the opening. It was a great day to ride so I popped in just to check it out. Met “rockstarcustomsgirl” MO – boy she’s GREAT…..it was obvious that she was in the business for a while, UNDERSTOOD the biker mentality and was a pleasure to talk to.
Then on to the mechanics in the back – Sorry, forget his name - had a long gray ponytail. (I’m getting old… :lol: :lol: ) EXTREMLY HELPFUL AND KNOWLEDGEABLE. The difference here is besides just offering advice; he voluntarily took the time to check out a couple of things for me – although minor I thought that was a notable gesture. All in all, everyone out there was real nice – what one should expect from a professional dealership – hopefully all of us will have the same experience.
The true test will be with Bill and Ray…..keep tuned.
 

Pops

Active Member
For what it’s worth….I was there the Thursday before the opening. It was a great day to ride so I popped in just to check it out. Met “rockstarcustomsgirl” MO – boy she’s GREAT…..it was obvious that she was in the business for a while, UNDERSTOOD the biker mentality and was a pleasure to talk to.
Then on to the mechanics in the back – Sorry, forget his name - had a long gray ponytail. (I’m getting old… :lol: :lol: ) EXTREMLY HELPFUL AND KNOWLEDGEABLE. The difference here is besides just offering advice; he voluntarily took the time to check out a couple of things for me – although minor I thought that was a notable gesture. All in all, everyone out there was real nice – what one should expect from a professional dealership – hopefully all of us will have the same experience.
The true test will be with Bill and Ray…..keep tuned.
Thanks Staffy...appreciate the feedback:up:
 

TMK9

Member
I had my 500 done there a few weeks ago. The mech. is Smitty. Great guy and very willing to help. Overall very happy with them. And man the showroom is quite impressive.:up:
 

Staffy

Active Member
Hummmmmm.....NOT GOOD. Have the folks at RSC had a chance to look at it as of yet? The weekend starts now and riding the DOG is on the agenda - don't they know that :lol: :lol:

Thank god for the "Fat Boy" good ol faithful:up: :up: - Good luck with this, keep us posted.
 

rutro123

Active Member
stopped by today and there was only a battery tender on my bike. there is one mechanic who seems great very knowledgable but i dont know how it is possible for him to handle all 20 some bikes that are in there. i mean how can one possibly be thorough with these repairs? i hope this all gets worked at soon. i really like the people there and the store is great!!
 

CCRainman

Well-Known Member
WOW you would think that they would have a couple of more mechanics. I guess time will tell. Keep us posted.
 

Raywood

The Pirate
Staff member
Calendar Participant
Troop Supporter
stopped by today and there was only a battery tender on my bike. there is one mechanic who seems great very knowledgable but i dont know how it is possible for him to handle all 20 some bikes that are in there. i mean how can one possibly be thorough with these repairs? i hope this all gets worked at soon. i really like the people there and the store is great!!
Just a thought here guys!! :D

But with all the little problems we have with our EHC electronics and other things especially a new EFI system I would want my bike in a shop that has had mechanics that have attended the lots of yearly "tech summit" meetings at the factory.
I don't know the history of this Smitty at this place but if he hasn't ever worked on a Dog then he may be overwhelmed with all the little things we have to go through to troubleshoot a problem. As for a 500 mile service then nobody needs much experience with this but.....

My dealership has Thomas that has attended numerous tech summits and worked on BD's for years and when I had my bike at Tampa, FL they had a guy named Shannon that had been there for 8 yrs working on BD's. These are the guys I want working on my bike cause they can get to the problem real quick and get you your bike back.

Again, just my :zz2cents:

:flag:
 

rutro123

Active Member
thanks ray as you might know i'm fairly new to the dog game here and know little people who work on them. esp. in this area . hopefully this is all worked out SOON and and i can finally own a bd that runs. never had one yet :bang: :cheers:
 

rutro123

Active Member
still no bike! :bang: :bang: :bang: :bang: but called today and said i was "on the list" hopefully that means he was trying to figure this damn thing out. :cheers:
 
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