i will tell all of you that have progressive insurance one thing,i own a body shop and progressive by far has to be the worst insurance companys when it comes down to "bang for your buck". they push for all aftermarket parts,get very skimpy on cutting times and money to pay shops that are fixing the vehicles,tend to turn it around and try to make the customer believe all the hassle of fixin the vehicle comes from the uncooperation of the shop,but little does the customer know that they have deals with THEIR shops that they feed the shops while the shops do a substandard job (in my opinion) to the vehicle....believe me when after 30 years of being in this industry that i say progressive does not have the customers interest at heart here!!!!!!!but you will never grasp this until you are in aan accident or put in a claim